We offer a 30-day return and exchange policy. To be eligible for a return or exchange, your item must be in the same
condition that you received it and in the original packaging. Also include the receipt, or proof of purchase, reason for the return, and contact information.
Please contact us at 800-242-6612, BEFORE you ship the tent back.


Once your return is received and inspected, we will send you an email to notify you that we have received your item and the approval or rejection of your request.If the return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.


We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at 1-800-242-6612 BEFORE sending your item.

Shipping Returns

All returns should be sent to: DAC Inc Returns, 11877 Homeport Dr. Maurepas, LA. 70449.
You will be responsible for shipping costs associated with returning your item.

Need help?

Contact us at dacinc@eatel.net or call 1-800-242-6612 for questions related to refunds and returns.